9bdt Privacy Policy — Your Data, Your Rights
We take the privacy of every 9bdt player seriously. This policy explains exactly what personal data we collect, why we collect it, and how we keep it secure.
Introduction
This Privacy Policy ("Policy") explains how 9bdt ("9bdt", "we", "us", or "our") collects, uses, stores, and protects the personal information of users ("you" or "your") who register accounts, place bets, or otherwise interact with the 9bdt platform at https://9bdt.pro. By using the 9bdt platform, you consent to the data practices described in this Policy. If you do not agree with any part of this Policy, you should discontinue use of the platform and contact us to request account closure.
This Policy applies to all personal data processed by 9bdt in connection with the platform, including data collected through the website, mobile browser sessions, customer support communications, and payment processing. It should be read alongside our Terms and Conditions, which form part of the overall agreement between you and 9bdt.
Information We Collect
9bdt collects personal information in order to operate the platform, process transactions, verify player identity, comply with applicable law, and provide a safe and personalised gaming experience. The categories of personal data we collect include:
- Identity information: your full name, date of birth, and a copy of your national identity document or passport (collected during KYC verification to confirm that you meet the 21+ age requirement and to prevent fraud and money laundering).
- Contact information: your Bangladesh mobile number (used as your primary account identifier and for account security notifications), and optionally an email address.
- Financial information: records of deposits and withdrawals made via bKash, Nagad, Rocket, Upay, Visa, or Mastercard, including transaction amounts, timestamps, and the identifiers associated with your registered payment method. We do not store full card numbers or bKash PINs.
- Technical and device data: your IP address, device type and operating system, browser type and version, session duration, pages visited, referring URLs, and other standard web analytics data collected automatically when you visit the 9bdt platform.
- Gameplay data: your betting history, game preferences, session activity, wagering patterns, win and loss records, and responsible gaming settings such as deposit limits or self-exclusion status.
We collect personal data only to the extent necessary for the purposes described in this Policy. Where possible, we anonymise or pseudonymise data so that individual players cannot be identified from aggregated reporting and analytics data.
How We Use Your Information
9bdt uses the personal data we collect for the following specific purposes:
- Account creation and management: to register your account, verify your identity and age, and maintain the security and integrity of your account throughout its lifecycle.
- Transaction processing: to process deposits via bKash, Nagad, Rocket, Upay, Visa, and Mastercard, and to release withdrawals to your registered payment method accurately and without delay.
- Regulatory compliance: to fulfil our obligations under applicable anti-money laundering (AML) requirements, know-your-customer (KYC) obligations, and responsible gaming standards, including the detection and prevention of underage gambling, fraud, and financial crime.
- Customer support: to investigate and respond to enquiries, complaints, and disputes submitted through the platform's support channels, and to maintain a record of support interactions for quality assurance purposes.
- Responsible gaming: to monitor gameplay patterns for signs of problematic gambling behaviour, to apply deposit limits and self-exclusion settings where requested by the player, and to enforce age and identity restrictions.
- Platform improvement and analytics: to analyse aggregated, anonymised usage data to improve the performance, design, and content of the 9bdt platform, and to understand how players engage with different game categories and features.
Legal Basis for Processing
9bdt processes personal data on the following legal grounds:
- Contract performance: processing your identity, contact, and financial data is necessary to provide the services you have signed up for under the Terms and Conditions, including account registration, deposit processing, and withdrawal fulfilment.
- Legal obligation: processing certain data — particularly KYC identity documents, transaction records, and AML monitoring data — is required in order to comply with applicable international anti-money laundering and financial crime prevention standards.
- Legitimate interests: processing device and session data for fraud detection, platform security, and the prevention of multiple-account abuse is carried out on the basis of 9bdt's legitimate interest in maintaining a fair and secure gaming environment.
- Consent: where 9bdt sends you optional promotional communications (such as bonus offers or seasonal promotions), this is done on the basis of your consent, which you may withdraw at any time by contacting support at [email protected].
Sharing Your Information
9bdt does not sell, rent, or trade your personal data to any third party. We share your data only in the following limited circumstances:
- Payment processors: we share the minimum necessary financial data with our payment service providers — including bKash, Nagad, Rocket, Upay, and card networks — solely for the purpose of processing deposits and withdrawals. These providers operate under their own privacy policies and are bound by contractual data protection obligations with 9bdt.
- Game software providers: game studios and providers such as Pragmatic Play, Evolution Gaming, Spribe, and Ezugi may receive anonymised session and gameplay data as part of their platform integration. No personally identifiable information is shared with game providers beyond what is technically required for game delivery.
- Legal authorities: 9bdt will disclose personal data to law enforcement agencies, regulatory bodies, or courts of competent jurisdiction where required to do so by law, court order, or formal regulatory request. 9bdt will notify you of such disclosure where legally permitted to do so.
- Corporate successors: in the event of a merger, acquisition, or sale of all or substantially all of the assets of 9bdt, your personal data may be transferred to the acquiring entity as part of that transaction, subject to equivalent data protection commitments.
In all cases where data is shared with third parties, 9bdt takes reasonable steps to ensure that those parties handle personal data responsibly, securely, and in a manner consistent with this Policy.
Payment Data and Third-Party Processors
When you make a deposit or request a withdrawal on 9bdt, your transaction is routed through the relevant payment service provider — bKash, Nagad, Rocket, Upay, or a card network such as Visa or Mastercard. These providers process your payment data in accordance with their own privacy policies and security standards, which are independent of 9bdt's Policy. 9bdt does not store full card numbers, CVV codes, bKash wallet PINs, or Nagad account passwords. The only payment data retained by 9bdt is the transaction reference number, amount, timestamp, and the partial identifier (such as the last four digits of a card or the registered mobile number for a mobile wallet) needed to match the transaction to your account.
Players are encouraged to review the privacy policies of their chosen payment providers (bKash, Nagad, Rocket, Upay, Visa, Mastercard) to understand how those providers handle their data. Links to those policies are available on the respective providers' official websites.
Cookies and Tracking Technologies
9bdt uses cookies and similar tracking technologies to operate the platform, remember your session and preferences, and analyse how players interact with the site. The types of cookies we use include:
- Essential cookies: these are strictly necessary for the platform to function. They maintain your login session, remember your language preference, and enable core features such as the navigation menu, game loading, and deposit flow. Essential cookies cannot be disabled without breaking the platform's core functionality.
- Analytics cookies: these collect anonymised data about how players navigate the platform — which pages are visited most, how long sessions last, and which game categories generate the most engagement. This data is used solely to improve the platform and is never linked back to individual player accounts.
- Security cookies: these help 9bdt detect and prevent fraudulent login attempts, unusual transaction patterns, and automated bot activity. They store a temporary device fingerprint that is matched against expected session behaviour. Security cookies are cleared at the end of each session.
You may manage cookie preferences through your browser settings. Disabling non-essential cookies will not prevent you from using the platform, but may affect the quality of your experience. Please note that blocking essential cookies will prevent you from logging in or completing transactions.
Data Retention
9bdt retains personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to any longer retention periods required by applicable law. In practice, this means: account data (identity documents, contact information, and transaction records) is retained for a minimum of five (5) years from the date of account closure, in order to meet AML record-keeping obligations. Gameplay and session data is retained for three (3) years from the date of the relevant session, after which it is anonymised or deleted. Marketing consent records are retained for the duration of your account and for two (2) years following account closure.
When personal data is no longer required and no legal retention obligation applies, 9bdt will delete or irreversibly anonymise that data using industry-standard secure deletion methods. Players may request early deletion of non-legally-required data by submitting a written request to [email protected]. 9bdt will respond to such requests within thirty (30) days.
Your Data Rights
As a user of the 9bdt platform, you have the following rights in relation to your personal data. To exercise any of these rights, contact us at [email protected] with the subject line "Data Rights Request":
9bdt will respond to all data rights requests within 30 days of receipt. In complex cases, this period may be extended by a further 30 days, and you will be notified accordingly. 9bdt will not charge a fee for handling data rights requests unless a request is manifestly unfounded or excessive, in which case a reasonable administrative fee may apply.
Data Security
9bdt implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, disclosure, or destruction. These measures include: end-to-end SSL/TLS encryption for all data transmitted between your device and the 9bdt platform; AES-256 encryption at rest for sensitive stored data including identity documents and financial records; role-based access controls ensuring that only authorised 9bdt personnel with a legitimate operational need can access player personal data; regular security audits and penetration testing of the platform's infrastructure; and an incident response procedure that ensures affected players are notified without undue delay in the event of a data breach that poses a risk to their rights and freedoms.
While 9bdt takes all reasonable precautions to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your account credentials confidential and for notifying 9bdt immediately if you suspect that your account has been compromised. 9bdt will never ask you to share your password, bKash PIN, or Nagad PIN via email, SMS, or any other channel.
Children and Minors
9bdt is strictly an adult platform. We do not knowingly collect personal data from any individual under the age of 21. If you are under 21 years of age, you must not register an account, attempt to place a bet, or submit any personal information to 9bdt. If 9bdt becomes aware that personal data has been collected from a player who is under 21 years of age, that data will be deleted immediately, the account will be closed, and any deposits will be returned. Parents and guardians are encouraged to use parental control tools available on their devices to restrict access to online gambling platforms. If you believe that a minor in your household has registered an account with 9bdt, please contact us immediately at [email protected].
Changes to This Privacy Policy
9bdt may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or platform features. When we make material changes to this Policy — for example, changes that affect how we use or share your personal data — we will notify registered users by SMS to their registered mobile number at least seven (7) days before the revised Policy takes effect. Minor changes (such as typographical corrections or clarifications that do not alter the substance of the Policy) may be published without advance notice.
The date shown in the "Effective Date" banner at the top of this page reflects the date on which the current version of the Policy became effective. Your continued use of the 9bdt platform following the publication of any update to this Policy constitutes your acceptance of the revised terms.
Contact Us
If you have any questions, concerns, or requests relating to this Privacy Policy or to the way 9bdt handles your personal data, our dedicated support team is available around the clock and will respond to all privacy-related enquiries within a reasonable timeframe. You may also submit a written data rights request (such as access, rectification, or erasure) using the same contact address.
Email (plain text — not a link): [email protected]